We deliver across metro Melbourne, most of regional Victoria, and selected interstate locations including Sydney, Canberra, Adelaide, Brisbane, and the Gold Coast.

View a full list of suburbs we deliver to.

If your area isn’t listed, contact us and we’ll do our best to assist.

Delivery fees vary depending on location and order type:

• Metro Melbourne: from $10, free for orders over $200
• Outer metro & regional VIC: from $15, free over $200
• Interstate (NSW, QLD, SA, ACT): flat rate $15

Public holidays incur a $25 delivery fee.

Catering and seasonal menus (e.g. Christmas items) may incur a flat $50 delivery fee. Public holidays incur a $75 delivery fee.

Order cut-off times vary by location, with most metro Melbourne orders closing at 2pm for delivery within the following days.

Regional and interstate deliveries may require 1–5 days depending on location.

View our full delivery schedule.

Deliveries are handled by our refrigerated courier partner – Home Delivery Service (HDS) – or our local team for nearby areas (typically within 5-10km of Melbourne).

HDS is one of Australia's largest national refrigerated courier companies.

Orders arrive in insulated “disco boxes” designed to keep food fresh for up to 2 hours after delivery.

We recommend refrigerating your meals as soon as possible.

We don’t include ice packs, as your meals travel in fully refrigerated conditions from start to finish. Everything is packed in insulated boxes to keep cool for up to 2 hours – just pop your meals in the fridge as soon as they arrive to keep them at their best.

Delivery details (the important bits):
Your order will be delivered to the address entered at checkout, and our drivers will always do their best to follow your delivery instructions.

A few helpful tips to make things smooth:

• Apartments: If you’ve got an intercom, please include clear instructions on how to access it. Orders are usually left in the lobby or reception area. 
• Houses: Your order will be left at your front door unless you’ve told us otherwise. 
• Tracking: You’ll receive an SMS on the morning of delivery with a 3-hour window plus a tracking link (so you’re not left guessing). 
• Timing: Deliveries run between 8:00am – 6:00pm, but if there are delays (traffic, life, etc.), it may arrive a little later. 

While it’s rare, sometimes delays happen (traffic, truck hiccups… all the fun stuff). If your order doesn’t arrive on the scheduled day, don’t worry – it’ll be redelivered the following day.

Deliveries can run as late as 8pm, especially if there are delays along the way.

If it’s past 8pm and your order hasn’t arrived, please reach out to Belle – our Customer Service wiz at hello@blakeaway.com.au (Mon–Fri, 9am–5pm), and she’ll be onto it for you in no time!

For weekend deliveries, if you haven’t received any updates from the courier, give our lovely Armadale store team a call on 03 8590 1903 (Sat–Sun, 8am–4pm) and the team will be happy to help.

Just a quick note: while we can’t take responsibility for incorrect delivery details entered at checkout, we’ll always do our best to help track things down and get it sorted for you.

Drivers do not call on approach or arrival.

Instead, you’ll receive SMS tracking and a delivery ETA ahead of time. This is the best way to monitor your delivery and plan accordingly.

If your order is a gift, please ensure the recipient’s phone number is provided at checkout so they receive updates directly.

Your order will be left in a safe spot based on your delivery instructions, and the drivers will always do their best to follow them carefully.

Just a quick heads up: whilst we do everything we can to make sure your delivery arrives safely, we can’t take responsibility for orders left out for extended periods or for incorrect delivery details entered at checkout.

Thanks to our insulated packaging, your box can happily sit for up to 2 hours (weather permitting) – just be sure to pop everything in the fridge as soon as you can to keep it at its best.

Orders are left in a safe and accessible location based on your delivery type and instructions.

• Houses: typically at the front door
• Apartments: lobby or reception area
• If access is unavailable, orders may be left near entry points such as intercom areas

We recommend providing clear delivery notes to ensure a smooth drop-off.

Yes – there are a few important safety and access guidelines our drivers follow.

Drivers are unable to:

• Enter homes, garages, or private areas
• Go beyond public or lobby spaces in apartment buildings
• Deliver to areas with restricted or unsafe access (e.g. loose dogs, unsafe driveways)
• Leave orders where they cannot be safely placed

Providing clear, practical delivery instructions at checkout helps ensure a successful delivery.

Yes. Click & Collect is available from all BLAKEAWAY locations.

Orders are typically ready within:

• 4 hours (selected stores)
• 24 hours (Glen Iris)

You’ll receive a notification when your order is ready for collection.

Yes. BLAKEAWAY is available via Uber Eats in selected areas close to our store locations.

It’s a convenient option for same-day orders when you’re looking for something quick and ready to enjoy.

Uber Eats is available within a limited delivery radius of selected stores, and menu availability may vary.

Some items may differ from our full BLAKEAWAY range, and availability can change without notice.